TruComply gives lending operations one automated workflow for the entire refund lifecycle, from cancellation to reconciled payment, with real-time status the whole way.
One system for both sides of every F&I refund.
TruComply connects lenders and providers on a single system of record for the F&I loan refund lifecycle.
For Lenders
No bottlenecks. No backlog.
No blind spots.
- Instant, accurate refund quotes across the provider network
- Same-day fund distribution with end-to-end payment tracking
- Automated reconciliation that flags mismatches before they become chargebacks
- Audit trails and reporting aligned to CFPB, CARS, and state rules
For Providers
Connect once.
Serve every lender in real time.
Providers plug into TruComply once and respond to lender refund requests in real time, at whatever level of automation fits your operation.
- Connect by API, batch upload, or manual portal
- Deliver real-time refund quotes and payment distributions
- Control your level of automation, provider by provider
- Join the largest F&I provider network, every connection adds value
Myth vs Reality
The Myth
The Reality
The Myth
“Form certification solves compliance.”
The Reality
Certification only verifies documents. TruComply automates the end-to-end process where noncompliance actually starts.
The Myth
“Compliance rules only apply to large institutions.”
The Reality
CFPB and FTC CARS oversight is expanding across the whole F&I value chain. Lenders, dealers, and TPAs all face rising penalties.
The Myth
“The only way to speed up refunds is to add staff.”
The Reality
Manual steps create bottlenecks at any headcount. TruComply automates them, so refunds go out same day.
